Helo Revolution LLC
Privacy Notice

rev 6/28/24

Facts	WHAT DOES HELO REVOLUTION LLC (“HELO”) DO WITH YOUR PERSONAL INFORMATION?
Why?	Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some, but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?	The types of personal information we may collect and share depend on the product or service you have with us. This information may include, but not be limited to: Social Security number and income; Address and date of birth; Email and phone number; and Account balances, payment history, and transaction history. When you are no longer our customer, we may continue to share your information as described in this notice.
How?	All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, whether we share your information, and whether you can limit this sharing.

Reasons we can share your personal information	Do we share?	Can you limit this sharing?
For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus	Yes	No
For our marketing purpose— to offer our products and services to you	Yes	No
For joint marketing with other financial companies	Yes	Yes
For our affiliates’ everyday business purposes— information about your transactions and experiences	No	We don’t share
For our affiliates’ everyday business purposes— information about your creditworthiness	No	We don’t share
For non-affiliates to market to you	No	Yes

Privacy Policy Request Form

Name

First Last

Address

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Account # or Last 4 Digits of SSN

Or print and mail to:
Helo Revolution LLC
Customer Support
436 Washington Street
Westwood, MA 02090

Who we are

Who is providing this notice?

This Privacy Policy is provided by Helo.

What we do

How do we protect your personal information?	To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.
How do we collect your personal information?	We collect your personal information, for example, when you Open an account; Make deposits or withdrawals from your account; Utilize the Program; or Request service on your account or provide account information or give us your contact information. We may also collect your personal information from others, such as credit bureaus via a soft inquiry, affiliates or other companies.
Why can’t I limit all sharing?	Federal law gives you the right to limit only Sharing for affiliates’ everyday business purposes – information about your creditworthiness affiliates from using your information to market to you sharing for non-affiliates to market to you State laws and individual Helo companies may give you additional rights to limit sharing. See below for more on your rights under state law.
What happens when I limit sharing for an account I hold jointly with someone else?	Your choices will apply to everyone on your account.

Definitions

Affiliates	Companies related by common ownership or control. They can be financial and non-financial companies.
Non-affiliates	Companies not related by common ownership or control. They can be financial and non-financial companies. Non-affiliates we share with can include, but not be limited to, online payment companies, online marketing companies, dealers, brokers, credit bureau and data providers, and other marketing and distribution companies.
Joint marketing	A formal agreement between non-affiliated financial companies that together market financial products or services to you. We may partner with certain non-affiliated financial companies to offer financial products and services to you.

Other important information: Special Notice for Residents of Certain States:

For Alaska, Illinois, Maryland and North Dakota Customers: We will not share personal information with non-affiliates either for them to market to you or for joint marketing – without your authorization.

For California Customers. We will not share personal information with non-affiliates either for them to market to you or for joint marketing without your authorization. We will also limit our sharing of personal information about you with our affiliates to comply with all California privacy laws that apply to us.

For Massachusetts, Mississippi and New Jersey Customers: We will not share personal information from deposit or share relationships with non-affiliates either for them to market to you or for joint marketing – without your authorization.

For Vermont Customers: We will not share personal information with non-affiliates for them to market to you without your authorization and we will not share personal information with affiliates or for joint marketing about your creditworthiness without your authorization.

For Nevada Customers: We are providing you this notice pursuant to state law. You may be placed on our internal Do Not Call List by following the directions in the “To limit our sharing” section. Nevada law requires that we also provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number- 702.486.3132; email: [email protected].

For Texas Customers. If you have a complaint, please direct your complaint to Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 (toll free), www.dob.texas.gov.

Helo Revolution LLC Privacy Notice